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Home » Delivery Policy

Delivery Policy

DELIVERY INFORMATION

We endeavour to keep delivery cost as low as possible and our rates are calculated in accordance the with current rates of our couriers. Within the UK, this is by Royal Mail for small items and City Link for larger items.

To estimate the delivery cost for your order, simply add the items you are interested in to your cart, go to your cart and choose your service from the dropdown list, all delivery costs are based on the weight of the items chosen.

We pride ourselves on a prompt delivery service, and aim to dispatch all orders within 1-2 days, see below for cut off times:

    • Monday - Friday orders received before 2:30pm will be despatched the Next Day.
    • Orders placed after 2:30pm on Friday will be posted on the following day

You will be required to sign for your parcel when it is delivered. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date with the courier.  

All packages returned to us undelivered will be subject to an additional charge before being re-shipped to you. We cannot be held responsible for orders being delayed by incorrect information supplied during the checkout process.

If for any reason you have a query regarding the delivery of your order, please email sales@newit.co.uk

Please remember to include your Order ID (if known), your full name and postcode when corresponding by email.